Privacy Policy | K-Learn Studio

Welcome to K-Learn Studio (k-learnstudio.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing or using K-Learn Studio, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our platform:

a) Personal Information

Name, email address, and phone number
Profile information (e.g., bio, subjects, experience) provided by tutors
Account credentials and authentication data
Payment and billing information processed through our payment provider

b) Non-Personal Information

Browser type, operating system, and device information
IP address and approximate geographic location
Pages visited, time spent on pages, and navigation patterns
Referring URLs and search terms used to find our website

2. How We Use Your Information

We use the information we collect for the following purposes:

To create, manage, and maintain your account
To connect students with tutors and facilitate tutoring sessions
To process payments and send transaction-related communications
To personalise your experience and improve our platform
To communicate with you about updates, promotions, and support
To monitor and analyse usage trends and platform performance
To detect, prevent, and address fraud or security issues
To comply with legal obligations and enforce our terms of service

3. Cookies and Tracking Technologies

K-Learn Studio uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly, including authentication and session management.
Analytics Cookies: Used by Google Analytics to collect anonymous usage data and help us understand how visitors interact with our site.
Advertising Cookies: Used by Google AdSense to serve relevant advertisements based on your browsing behaviour.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We integrate with the following third-party services to operate and improve K-Learn Studio. Each of these services has its own privacy policy governing the use of your data:

a) Google Analytics

We use Google Analytics to track and analyse website traffic. Google Analytics collects data such as your IP address, browser type, and pages visited. This data is aggregated and anonymised. For more information, see the Google Privacy Policy.

b) Google AdSense

We use Google AdSense to display advertisements on our website. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to our website or other websites. You can opt out of personalised advertising by visiting Google Ads Settings.

c) Razorpay

We use Razorpay as our payment gateway to process transactions securely. When you make a payment, your payment information is collected and processed directly by Razorpay. We do not store your full credit/debit card details on our servers. For more information, see the Razorpay Privacy Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating the platform (e.g., hosting, analytics, payments).
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Protection of Rights: To protect the rights, safety, and property of K-Learn Studio, our users, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access and receive a copy of your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict the processing of your data
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at contact@k-learnstudio.in.

9. Children's Privacy

K-Learn Studio is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at contact@k-learnstudio.in.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Website: k-learnstudio.in
Email: contact@k-learnstudio.in